Comprehend the healthcare and well-being obstacles faced by customers and offer effective solutions that cater to their requirements.

Today's hectic lifestyle puts wellbeing at risk from excessive sitting, being overweight, and an uptick in mental health issues. It is critical to receive timely and appropriate treatment from qualified professionals. Health care's emphasis on prevention is progressing significantly.

But how can we influence genuine development in our hectic daily lives? Despite growing awareness of the importance of good health, lifestyle changes and specific health goals are frequently difficult to achieve. Customers may meet with a health care professional at their appointment, but they may be left unsupported in their daily lives, where the actual change occurs.

Caring for one's health can be a challenging and confusing task, as medical instructions can be difficult to comprehend from lengthy records. Sometimes, a gentle push may be necessary to stay on track with a treatment plan or lifestyle modifications. It should be effortless to seek assistance and obtain necessary information and services at any time and from any location.

Achieving access to healthcare can be a challenging task. To begin with, the reluctance to visit a doctor's clinic can be significant. Additionally, small towns and rural areas may suffer from a shortage of medical practitioners, leading to scenarios where specific healthcare professionals may be inaccessible due to the distance. Finally, healthcare has traditionally been offered via scheduled appointments with healthcare providers and has been driven by the physician, rather than the patient.

We initiated a research project aimed at comprehending our customers' requirements and actions more profoundly. To ensure that we acquired a comprehensive understanding of the entire experience from several perspectives, we involved various healthcare experts, customer service representatives, and other pertinent stakeholders in the study.

We knew from the research that consistency, frequent change, and prompt assistance from a healthcare professional are key aspects of effective care. Our clientele values accessibility to treatment, ongoing support from healthcare professionals, and a compassionate approach to their well-being.

We have recognized the existence of persistent requirements that necessitate their consideration in all project-related decision-making:

• The requirement for a healthcare professional is not confined to a particular location or time.
• It is crucial that the appropriate healthcare provider is available to assist the customer whenever the need arises to achieve long-term health goals.
• Building a relationship of trust between the patient and the healthcare provider is advantageous for both parties and leads to improved outcomes.
• The onus of remembering all the specifics of the consultation and planning should not fall on the customer.
• The client should feel understood, heard, and cared for at all times and have a comprehensive understanding of their situation.

We utilized the gathered insights to create a mobile application for our client that is intelligent and data-driven, helping customers manage their health in the long run. The application is designed to operate throughout all phases of the customer's health journey and keep them updated on the events before, during, and after each appointment.

Our solution is founded on three fundamental principles that collectively address the most pressing problems in healthcare today:

• Rather than simply displaying past patient text records, we have developed informative and pertinent automated content and data visualizations based on customer data. This empowers customers to manage their individual health proactively and at the right time.
• We can ensure quick access to care, improve consistency, and enhance the customer's quality of life by streamlining the process of seeking assistance and aligning the efforts of various healthcare professionals.
• Our focus is on preventative healthcare, achieved by providing a personalized digital health plan for everyday use.

React Native was used to build the iOS and Android applications. A native SDK for both platforms was integrated into the app primarily for the video appointments.