Industry expert says the benefits of offshore outsourcing of web development, software development, it services, mobile application development still boom provided the offshore buyers learn from their previous experience and manage the risks.

In general a lot of companies tend to outsource their development, small time support and infrastructure management work offshore, as in addition to obvious reasons of cost savings and scalable resources, our offshore vendors act more like strategic business/technology partners than the typical client and vendor relationship bonded to a contract on paper. As immediate benefit of treating them as your technology partner by having transparent, open discussions of a problems and business solution allows them to be more involved and offer suggestions on improving our IT operations and helps in tapping their industry experience. Also, it is crucial to keep an in-house key web developer, software developer or app developer inhouse as one of the primary point of contact during development

Our success with IT outsourcing has much to do with our traditional approach of keeping all the frontline IT activities in-house by retaining system design and architecture in-house and hence protecting our internal business domain knowledge, for e.g. most of the companies kept help desk operations local because their end users like to run into their help-desk guys in the cafeteria or have them personally coming to their desk if they have a problem or an issue with their software application.

Also it helps to have a strong governance model to manage vendor performance, basically the key in-house developer can have sufficient documentation of project requirements and progress, performance levels, keeping track of things, and this is to ensure everyone is on the same page. Also frequent communication by skype, video conferencing etc helps identify problems and resolve them quickly.