Some of the IT outsourcing clients has learned over the last few years how to manage the inherent challenges and mitigate the risks of offshore outsourcing. For e.g. it is difficult to explain and get the required support of getting the huge task of migrating an existing legacy systems to the latest technology platform, as due to lack of documentation, it is challenging enough to communicate with your own onsite team and further with the it services company offshore on the other side of the globe. To work around such situation one needs to establish processes and certain standards to better communicate your expectation of the software developer and app developer allocated to the project. This also helps in expanding vendor relationship to include quality assurance and testing services.
Treating offshore vendors like your own employees is a must and one of the key factors to have a successful offshore partnership. During long term projects of web development, software development, mobile application development one can set up a rotation plan, by visiting their development firm located offshore (in India), spending time with the team of web developer, software developer, QA, technical architect and app developer, which helps in increasing the working relationship and also bringing some of the offshore team to the states (onsite) to clients office helps in business and understanding the culture, increasing the working relationship.Some clients periodically adjust their hours so that meetings fit their time schedule (in India). This gives our offshore resources the motivation and confidence to participate fully in their projects.The challenge for a mid-market company is to choose the right outsourcing partner for it outsourcing both in terms of size and culture. This helps ensure we are heard and their priorities are met.
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